Archive for January 4th, 2007

Thursday, January 4th, 2007

Hassle your users with captcha

So, I’m trying to find some decent Jazz tickets the other day and I run into their captcha test. That’s “completely automated public Turing test to tell computers and humans apart”, of course. Unless you’re the programming-type, this will probably help: ticketmaster captcha

Over the course of my visit to Ticketmaster, I probably fail the test 25% of the time. Me, the programming-type, with 20/20 vision, and an itch to buy some egregiously overpriced tickets. Sites add these tests to their submission forms to keep sneaky people from doing things in an automated fashion, like posting comment spam on blogs on a massive scale. That’s nice and all, but it has gotten out of control on some sites to the point where users are regularly failing these tests multiple times in a row. That’s a serious impediment to users who are trying to give you money. Ticketmaster execs, I’ll bet you a cup of Starbucks per day for the rest of your life: you are losing a measurable amount of revenue at your captcha test screen.


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